Hotel Shipping Policies
Boxes MUST NOT arrive earlier than Wednesday, March 2nd.
How to Ship to the Hotel:
If you are staying at the hotel, please lable your packages:
DoubleTree Crystal City
Attn: NPDN (Hold for Guest name - Room # if available)
300 Army Navy Drive
Arlington, VA 22202
If you are NOT staying at the hotel, please lable your packages:
DoubleTree Crystal City
Attn: NPDN (Jillian Weleski)
[Crystal Ballroom (for posters/displays) - Name/Organization - Booth/Poster #]
300 Army Navy Drive
Arlington, VA 22202
If you have more than one package, label them “1 of 10, 2 of 10," etc. Be sure to keep your tracking number, just in case.
Shipping Policies
Storage and Handling Fees
1 box up to 40 pounds = $5 | 1 box up to 80 pounds = $10
For pallets or boxes heavier than 80 pounds, please contact the hotel for pricing and to arrange for proper handling. Payment is due upon arrival to the hotel before items are released to you.
Post-Meeting Shipping
Neither UPS or FedEx includes the hotel on their routine pick-up schedule. The conference is covering the one-time cost for a UPS pick-up of any UPS packages. However, if you ship by FedEx, you will need to arrange for your own pick-up online.
We recommend shipping by UPS to avoid pick-up fees.
At the conference, we will supply specific instructions for return shipping. We will provide UPS labels; every box will need its own label. (Or you may schedule the shipment online and print out a label in thehotel Business Center.)
Exhibit services will begin tear-down as early as 4 PM on Thursday, so all packages much be packaged, labeled, on the floor and ready to go by 4 PM, when bell-staff will arrive to pick them up to store by the bell closet. UPS will pick them up from there. You can easily open an account that will bill your credit card by signing up and entering your information at www.ups.com.
If you prefer FedEx, go online to www.fedex.com/us to schedule a pickup. You will need to print out a label, so it’s best to do this in the hotel Business Center. Please note: the FedEx charge for pickup is $4 per item. Please schedule the pick-up for the bell closet at the DoubleTree Crystal City (300 Army Navy Drive, Arlington, VA 22202), no earlier than 5 PM Thursday.
