Zoom: Pre-Meeting Checklist
Install the latest Zoom client or mobile app
The web browser plug-in will download automatically when you start or join your first Zoom meeting, and is also available for manual download.
You can also use your mobile device to start and join meetings. Apps for iOs and Android can be found here:
- iPhone/iPad: https://itunes.apple.com/us/app/id546505307
- Android: https://play.google.com/store/apps/details?id=us.zoom.videomeetings
Before Joining a Zoom Meeting
Make sure you have the necessary equipment:
- An internet connection – broadband
- Wired or wireless headset/earbuds with microphone
- Webcam – built-in or USB plug-in
- Download the Zoom Meeting-Participant Guide (.docx) to have as a reference during your meeting.
Zoom meetings work with various operating systems, mobile devices and browsers. For an updated list of system requirements for PC, Mac, And Linux, click here .
Helpful hints
- Always remember to mute your mic when you're not speaking. This prevents painful feedback.
- If people are consistently getting poor quality from your mic, check that your mic is not broken.
- Feedback and Audio Difficulties:
- There are three main causes of audio echo or feedback in a Zoom meeting:
- Both the computer and telephone audio are active.
- There are multiple computers with active audio in the same conference room.
- The computer or phone speakers are too close to each other. Before signing into a meeting, make sure the microphone/webcam is not placed in front of or near external speakers.
- Connectivity Issues
- Check your connection with a speed test app/site. Some of these include:
- If your internet connection becomes unstable, disable your webcam and enable only when you need to speak.
- To reduce the chance of poor quality audio and/or video, close all other applications and windows prior to logging onto Zoom.
- Often, logging out and back in can solve connectivity problems.
- Try using an ethernet cable to your modem as it might be your wifi that is struggling for some reason.
- If your audio is always bad, try using one of the Zoom dial in numbers and do audio via the phone and then still login on your computer for video.
- If you are using the chat feature and want to send a private message to another participant, double click on their name in the participants list and make sure you are not sending the message to "everyone."
Frequently asked questions
- What version of Zoom am I running?
- How do I join a meeting?
- How do I join or test my computer audio?
- How do I test my video?
- Zoom video tutorials