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Registration FAQs
Q. “Where is my receipt/ invoice?”
A. In your
email. Upon completing your registration you will be directed to a
registration confirmation screen. A copy of this confirmation will also
be automatically emailed to the address listed in your contact
information. This confirmation serves as your receipt of payment or
invoice for your balance due. The email will come from our registrar,
Kimberly Brand. If you have strict spam filters your confirmation may
have been intercepted. If you are still unable to find your receipt
please call our office at 352-392-5930 to request a copy.
Q. “To whom do I make my check payable and where is it mailed?”
A. Make your check payable to University of Florida Leadership & Education Foundation, Inc. (UFLEF, Inc) and mail to:
Attn: NWWWS
Symposium Registration
PO Box 110750
2311 Mowry Road, Bldg. 78
Gainesville, FL 32611
Q. “What is UFLEF, Inc.’s Federal ID number?”
A. 59-3104978
Q. “Can I register more than one person at a time?”
A. Yes, after confirming the details of the first registration you will be prompted to either continue to the payment area, or add an additional registration. If paying by check for multiple attendees, your organization may send one check with all participant names attached.
Q. “Am I able to add items to my registration? (ex. tours, guest fees, workshops)”
A. Yes,
simply call our office at 352-392-5930 and request to speak with someone
about your registration, or email Kimberly Brand at kimmer72@ufl.edu with the addition you would like to make. Once your registration
profile has been updated you will receive an updated registration
confirmation in your email. If you will be paying for this addition
with a different form of payment from that of your original
registration, please have the new payment information available when
you call.
Q. “I started my registration but was interrupted, am I registered?”
A. No, your
registration is not marked as complete until your form of payment has
been submitted. (Those sending checks or deferring payment are
considered registered so long as the “check” or “invoice” option has
been selected and submitted.) You will know you are registered when you
arrive at a registration confirmation screen and receive a copy of the
registration confirmation in your email.
Q. “My organization will not pay for guest fees, can I use multiple forms of payment on my registration?”
A. Yes, Once
you arrive at the payment information section of your registration,
adjust the “Amount to apply to this payment” to reflect the amount of
the first form of payment, complete payment information and click the
"Continue" button at the bottom of the page. Your first payment will
be processed and the amount will automatically update to reflect the new
“Balance Due”. Delete the payment information you previously
entered, input the new information and click the "Continue" button at
the bottom of the page.
Q. “I work
for a government agency that has restrictions on when I can pay for my
registration, can I register now and defer payment?”
A. Yes, In
order to defer payment select the invoice option when prompted for
payment. This will allow you to register your attendance while
providing the flexibility to pay by Check at a later date. You may also
contact OCI at 352-392-5930 with Credit or P-Card information once
travel funds are authorized.
Q. “I need to cancel my registration, what are my options?”
A. Refer to the cancellation policy listed on the
symposium web site under REGISTRATION INFORMATION.
If you have a colleague who is interested in attending in your place, you may substitute your registration at no cost.* Simply email Kimberly Brand with your information and the name and contact information of the person substituting for you.
*Note: Speakers cancelling or substituting their registration must also contact Conference Coordinator, Mandy Stage immediately at mstage@ufl.edu or 352-294-3578.
Still have questions? Please contact the Office of Conferences & Institutes at 352-392-5930.
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